Supportqube
v3.2 · Bridge to Human is live

AI chatbots that answer 68% of your support questions automatically.

Supportqube turns your existing help docs, FAQs, and product pages into a trained AI chatbot for your website. Live in under 15 minutes — no developer required.

4.9 · 312 reviews
Trusted by 1,400+ support teams
northwind-supplements.com / faq
Northwind Help
Replies instantly · 24/7
Do your magnesium gummies have any added sugar?
They don't — sweetened with monk fruit and natural stevia. Each gummy has 0.4g sugar from the apple-pectin base.
Source: /nutrition-facts
Great. Will it ship to Berlin by Friday?

Built for support teams that need to scale without hiring.

Aggregated across 1,400+ deployments · last 90 days
68%
Questions resolved without a human
65hrs
Saved per month, per team
60%
Lift in customer satisfaction
<15min
From signup to live chatbot

Trusted by leading teams

Northwind
helix
Lumen
Parable
Foxglove.
MERIDIAN
Tidemark
Axiom
Northwind
helix
Lumen
Parable
Foxglove.
MERIDIAN
Tidemark
Axiom

01 — Knowledge

Train a conversational AI chatbot on your own content.

Upload PDFs, paste a website URL to crawl, or drop in FAQs. Supportqube grounds every answer in your material so it answers product, pricing, and policy questions accurately — never with generic AI fluff.

  • Crawl an entire site in one click — auto re-syncs nightly
  • PDF, DOCX, Markdown, Notion, Help Scout, Zendesk import
  • Citations on every answer so reps can audit in seconds
Talk to sales
Knowledge sources
14 sources · 2,318 chunks indexed
northwind-supplements.com
Crawled 4h ago · 287 pages
Returns Policy v4.pdf
Uploaded · 18 pages
N
Help Center · Workspace
Synced · 142 pages
Pre-purchase FAQ
Manual · 47 entries
CITED
"Magnesium gummies are sweetened with monk fruit and stevia. Each gummy contains 0.4g of natural sugar from the apple-pectin base."
→ northwind-supplements.com/nutrition-facts · §2
layout.liquid theme.css
supportqube.js · 1 line
// Paste once in <head>. That's the entire integration.
<script async
        src="https://cdn.supportqube.com/widget.js"
        data-key="sq_pk_NW3F2Dq8…"
        data-color="#3D5BFF"
        data-position="bottom-right">
</script>
INSTALL ON Shopify WooCommerce WordPress Webflow Custom HTML

02 — Deploy

Drop the chatbot on any site with one snippet.

Copy a single JavaScript snippet and paste it into Shopify, WooCommerce, WordPress, Webflow, or custom HTML. The widget loads as a branded chat bubble matched to your colors, logo, and tone of voice.

  • Brand-perfect: colors, logo, avatar, micro-copy
  • 14 KB gzipped — never blocks your page paint
  • Native iOS/Android SDKs available on Scale
Talk to sales

03 — Escalation

Hand off to a human the moment AI hits a wall.

Bridge to Human routes the conversation to your team via email or live takeover when the AI can't answer or the visitor asks for a person. The visitor's email is captured automatically as a lead.

  • Smart confidence scoring decides when to escalate
  • Round-robin or skill-based routing across your team
  • Full transcript & lead context delivered with the handoff
Talk to sales
CONFIDENCE
34%
"Could I get a refund on an order from May 14th? It was damaged in transit and the box says supplier code DM-440."
That looks like a damaged-in-transit case with a supplier-side claim. Let me hand you to Mei from our team — she'll handle this in one message.
Incoming · damaged order
Routed to Mei T. · 12s ago
VISITOR · captured
Order #SQ-44218 · $84.50 · May 14

Customer story

"Took maybe 20 minutes to set up after I dumped our help docs in. It's now handling like 70% of the repeat questions we used to answer by email."

Melissa Romero
Head of Customer Support · Catalyst Logic
70%
Repeat tickets deflected
20min
From upload to live

04 — Reach

Serve global customers in 95+ languages.

The chatbot detects the visitor's browser language and replies in kind. No translation tables, no separate bots, no extra config.

EnglishFrançaisDeutsch 日本語Español한국어 PortuguêsItalianoالعربية हिन्दी+ 86
Talk to sales
de-DE · Berlin 🇩🇪
Wann kommt meine Bestellung an?
Lieferung nach Berlin: Freitag, 16. Mai. Sendungsverfolgung folgt heute Abend.
ja-JP · Osaka 🇯🇵
返品はどうすればいいですか?
注文番号と理由をお送りいただければ、30日以内なら無料で返品ラベルを発行いたします。
pt-BR · São Paulo 🇧🇷
Vocês têm a versão sem glúten?
Sim — toda a linha de gomas é certificada sem glúten e sem laticínios. Veja o selo na embalagem.

Built for operators who own customer experience.

Three teams, one widget

SHOPIFY · WOO

For Shopify and WooCommerce stores

  • Answer sizing, shipping, and returns questions instantly
  • Capture leads from after-hours visitors
  • Re-sync product pages on a schedule as inventory changes
Connor O'Brien
Founder · Foxglove Apparel
B2B SAAS

For B2B SaaS support teams

  • Deflect tier-1 tickets with answers grounded in your docs
  • Escalate complex issues to human agents via Bridge
  • Spot content gaps from unanswered question reports
Maya Patel-Cooper
Head of Product · Tidemark
FOUNDERS · OPS

For lean founders and operators

  • Deploy without engineering or agency help
  • Match brand colors, logo, and tone in minutes
  • Track message volume and satisfaction in one dashboard
Sarah Hoffman
Ops Director · Meridian Pet Co.

Real results from real teams.

Aggregated from customer dashboards · 2025

CL Catalyst Logic
70%
of repeat questions handled automatically
After uploading existing help docs
SQ Supportqube avg.
65hrs
saved per month
Across small support teams in ecommerce and SaaS
SQ Supportqube avg.
50%
reduction in support cost
First 90 days after deploying the chatbot

Comparison

Why teams switch to Supportqube.

How we stack up against the typical alternatives.

Supportqube
vs Typical alternatives

Trains on your existing site, docs, and FAQs in minutes.

Tidio and Crisp need manual flowchart building for every scenario.

Flat plans built for SMB budgets — no per-resolution pricing.

Intercom Fin charges per resolution and requires a paid Intercom seat.

No-code setup designed for non-technical owners.

Chatbase and Wonderchat lean on dev language like API access and function calling.

24/7 coverage grounded in your real policies.

Manual ChatGPT copy-paste does not run after hours or know your prices.

Integrations

Fits the stack you already run.

One snippet, any platform.

Browse all integrations
Shopify
Storefront app
WooCommerce
Plugin
WordPress
Plugin
Webflow
Custom code
Wix
Embed
Squarespace
Code block
Gmail
Bridge handoff
Outlook
Bridge handoff
Zapier
Workflow
Slack
Alerts & handoff
HubSpot
Lead sync
Mailchimp
List sync

Pricing

Plans built for your team size.

Sales-led onboarding with a dedicated implementation contact.

StarterFor small stores
$10/mo

Everything you need to launch a trained AI chatbot on one site.

Talk to sales
No credit card to start a conversation
  • Train-on-your-content AI chatbot
  • One-click embed for any website
  • Brand customization (colors, logo, tone)
  • Multi-language auto-detection
  • Email lead capture
Up to 1,000 messages / month
Most popular
GrowthFor scaling teams
$49/mo

Everything in Starter plus Bridge to Human and analytics built for ops teams.

Talk to sales
Implementation call within 24h
  • Everything in Starter
  • Bridge to Human escalation
  • Usage analytics dashboard
  • Searchable conversation logs
  • Scheduled knowledge base re-sync
  • Priority support
Up to 8,000 messages / month
ScaleFor multi-site operators
$199/mo

High-volume capacity, multi-site rollout, dedicated implementation contact.

Talk to sales
Custom MSA & DPA available
  • Everything in Growth
  • High-volume message capacity
  • Multi-site deployment
  • Advanced lead capture and CSV export
  • Dedicated implementation contact
  • SLA-backed uptime
Custom message volume

FAQ

Frequently asked questions.

Can't find what you need? Email [email protected] — a real human replies within an hour.

01 What is the best AI chatbot for customer service on a small business site?
Supportqube is built for SMBs that want enterprise-grade chatbots without the enterprise price or complexity. It trains on your existing help docs and website content, deploys in under 15 minutes, and resolves an average of 68% of customer questions without a human.
02 How do I add a chatbot to my website without a developer?
Sign up, upload your documents or paste your website URL, and copy the one-line embed snippet into Shopify, WooCommerce, WordPress, Webflow, or any custom HTML site. Most teams are live in under 15 minutes with zero engineering involvement.
03 How is Supportqube different from Intercom Fin or Chatbase?
Intercom Fin charges per resolution and requires a paid Intercom seat, which prices out most small businesses. Chatbase markets to developers with API and function-calling language. Supportqube is no-code, sales-led, and priced for teams of 1 to 10.
04 Will the chatbot hallucinate or make up answers?
Every answer is grounded in the content you upload, so the bot only speaks from your docs, FAQs, and product pages. When it does not know an answer, the Bridge feature hands off to a human agent and captures the visitor's email as a lead.
05 What languages do your AI chatbots for business support?
The chatbot auto-detects 95+ languages from the visitor's browser and replies in their native language without separate bots or translation tables. This is especially useful for ecommerce stores shipping internationally.
06 How long does it take to set up an AI chatbot website widget?
Most customers go from signup to live widget in under 15 minutes. Upload your help docs or paste your homepage URL, customize colors and tone, then paste a single JavaScript snippet onto your site.
07 Can the chatbot escalate to a human when needed?
Yes. The Bridge to Human feature routes the conversation to your team via email or live takeover whenever the AI cannot answer or the visitor explicitly asks for a person. No conversation gets dropped.

Get started

Deploy a 24/7 AI support agent this week.

Talk to our team about a tailored rollout for your store or SaaS. We'll scope your knowledge base, brand the widget, and run a 30-min implementation walkthrough.

What happens next

  1. 115-min discovery — we map your support volume and current stack.
  2. 2Sandbox build — trained on your live site, ready to test.
  3. 3Go-live — paste the snippet, switch on Bridge, you're shipping.
Marcus Brooks
Implementation lead · usually replies in 1h